Refund policy

Return & Refund Policy

At Audact01, we strive to deliver quality products and a smooth shopping experience.

Please note that we do not offer refunds once an order is successfully delivered.

Order Policy

All orders placed on our website are final. We currently do not support returns or refunds for delivered orders. Cash on Delivery (COD) is available for your convenience.

Damaged or Incorrect Items

We recommend checking your order at the time of delivery.

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery at socialgrid2003@gmail.com with clear photos or videos as proof.

After verification, we will provide a replacement if eligible.

Cancellation Policy

Orders can only be cancelled before they are shipped. Once the order is dispatched, cancellation is not possible.

Non-Returnable Items

Due to the nature of our products, we do not accept returns for:

  • Opened or used items

  • Personal care products

  • Discounted or sale items

Important Note

By placing an order on Audact01, you agree to this policy. We encourage customers to read product descriptions carefully before purchasing.

Contact Us

For any questions or support, feel free to reach out:

📩 Email: socialgrid2003@gmail.com
⏰ Response Time: Within 24 hours

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